FAQ

Frequently Asked Questions

Frequently Asked Questions for Sales and After Sales

SALES

MotorcycleCity offers different brands of quality Motorcycles and scooters in the market such as Kawasaki, Yamaha, Suzuki, Honda, CF Moto, KTM, Husqvarna, Benelli, Kymco, Peugeot, Royal Enfield & Vespa. We also offer Motorcycle apparels and accessories as well as spare parts and motorcycle maintenance products.

We have a lot of ways where our clients may inquire about their desired brand/model.  It will be by walk-in or visiting our branch office, thru on-line via social media (company official FB page, SC & FSR personal FB account and any other social media accounts and the other one is thru referral by our satisfied existing clients.

MotorcycleCity have branches located in Luzon,Visayas and Mindanao Area to with;

RIZAL PROVINCE:

MotorcycleCity Cainta – KM 17 Ortigas avenue extension sto. Domingo Cainta Rizal.

MotorcycleCity Tanay – 31 Sampaloc Road Plaza Aldea Tanay, Rizal

MotorcycleCity Angono – Manila east Road San Roque Angono Rizal

MotorcycleCity Pililia Yamaha 3s– Manila East Road Hulo Pililia Rizal

MotorcycleCity Antipolo Suzuki 3s – Circumferential Road San Roque Antipolo City Rizal

MotorcycleCity Antipolo 2 –# 8 East Rise Building Circumferential Road San Jose Antipolo City, Rizal

NATIONAL CAPITAL REGION (NCR):

MotorcycleCity Cubao Yamaha 3s – 904 Aurora Boulevard Corner Harvard st. Socorro 3 Cubao Quezon City

MotorcycleCity Cubao – Harvard st. Socorro 3 Cubao Quezon City.

MotorcycleCity E.Rodriguez – 1328 B. E.Rodriguez Sr. Avenue Quezon City.

MotorcycleCity Commonwealth – 13 Commonwealth Avenue East Fairview Park subdivisions Quezon City.

MotorcycleCity Novaliches – Susano Road Novaliches Quezon City

MotorcycleCity Las Pinas – 449 Lot 2-A Alabang Zapote Road Talon 1 Las Pinas City.

MotorcycleCity Las Pinas Yamaha 3s – Talon dos Zapote Road Las Pinas City.

CENTRAL LUZON:

MotorcycleCity Baliuag Bulacan – 137 Dr. Gonzales Avenue Tibag Baliuag Bulacan.

MotorcycleCity Malolos Bulacan – Purok 3 Mc. Arthur Highway San Pablo Malolos City Bulacan

MotorcycleCity Sta. Maria Bulacan – Governor F. Halili Avenue Bagbaguin Sta. Maria Bulacan

MotorcycleCity San Miguel Bulacan – Rugay Building Maharlika Highway Sta. Rita Matanda San Miguel Bulacan

MotorcycleCity Pandi Bulacan – S8 Building Provincial Road Bunsuran 1st Pandi Bulacan.

MotorcycleCity San Rafael Bulacan – Soledad Building San Roque San Rafael Bulacan.

MotorcycleCity San Fernando Pampanga – 443 MRGM Building Gen. Hizon Avenue Del Pilar San Fernando City Pampanga

MotorcycleCity Guagua Pampanga – Gapan Olongapo Road San Antontio Guagua Pampanga

MotorcycleCity Tarlac – 1A Mc. Arthur Highway Tarlac City Tarlac

VISAYAS AREA:

MotorcycleCity ilo-ilo – 13J Building Mabini St. Sampaguita Iloilo City.

MotorcycleCity Mandaue – 818 Lopes Jaena St. Tipolo Mandaue City Cebu

MotorcycleCity Talamban – Unit/Door A-1 Go-Shen Building 1047 Kalubihan Talamban Cebu City.

MotorcycleCity Bacolod – KTM Orane Building Araneta St. Singcang Bacolod City.

MotorcycleCity Balasan – Maloco Building Maya Balasan Iloilo City

MotorcycleCity Kalibo – Casa Coronacion Building Roxas Avenue Kalibo Aklan

MotorcycleCity Barotac – Tupas St. Barotac Viejo Iloilo

MotorcycleCity Tabuc Suba – Cubay St. Tabuc Suba Iloilo City

MotorcyeclCity Consolacion – National Road Corner Tomas P. Go Road Poblacion Oriental Consolacion Cebu.

OR YOU MAY VISIT US AT OUR OFFICIAL store-locator site:

STORE LOCATOR

MotorcycleCity offers different kinds of payment methods, such as financing through our financing partners, COD, Credit Card, Bank transfer payment, and Check payment.

Client application has been accepted if all information needed in the application form has been fully filled up, all initial requirements have been provided and client agreed on the financing scheme of the specific unit he/she applied for. Upon completion, financing partners will notify the branch and client that his/her application is already on-process.

Well actually it is the client option if he/she is not interested in the unit anymore or have been incapacitated to pay the monthly dues, then he/she may return it even before full payment but make sure unit is in good and running condition.

Yes, MotorcycleCity has trade-in policy, but subject to terms and conditions and re-evaluation of units or assessment of its new market book value.

For newly purchased motorcycles all clients are advised for a break-in period policy, and mileage of speed must be not higher than 60kms/hour for 1st 500 kilometers break-in period.

For a beginner, we highly recommend automatic scooters with light weight design and smooth handling such as Yamaha Mio Sporty, Mio i125, Mio i125s, Suzuki Skydrive Sports, Skydrive Crossover, Burgman, and Honda Beat.

Our motorcycle loan requirements have different categories depending on the applicant/Client Source of Income;

 

EMPLOYED – 2 government valid IDs, Latest 1-month payslip, Certificate of Employment and Proof of Billing/

 

SELF EMPLOYED – 2 government valid IDs, Barangay/Municipal Business permit/DTI and Proof of Billing

 

REMITTANCE – 2 government valid IDs, 3-months latest remittance slip/receipt, authorization from sender and proof of billing.

 

PENSIONER – Applicants must be not more than 65 years old and maturity of loan must not be more than his/her 65 years of age. 2 government valid IDs, Bank Statement and Proof of Billing.

 

COURIER – 2 government valid IDs, weekly matrix records, certificate of rider’s membership and proof of billing.

For a Big Bike full set of motorcycle gear it cost about more or less PHP 20,000 but for small bikes, a full set will cost around PHP 5,000. A complete set is not required but we always advise our clients to wear protective gear for safe ride travel or protection from any untoward incident may happen.

Honestly no. The right one who should ride a motorcycle is the one who possessed government valid driver’s license, physically fit, better to take a riding safety class program for a beginner, and has know-how knowledge on how to operate the motorcycle and must have safety gear protection.

Usually for an employed client it will be used for his/her daily need transport requirements from home to workplace and vice versa. For business use, it is being use as carrier in transporting his/her product from one place to another/from seller to end user. Some are for fun or leisure by visiting tourist spots or any other attractive destination.

AFTER SALES

Usually our process for new registration range from 3 weeks up to 1 month time and or maximum of 2 months depending on the availability of CSR and PNP Clearance.

Yes MotorcycleCity have spare parts in our respective branches.  However in case non-availability, we immediately and directly order it from our supplier.

1st PMS – 1st 1000kms or 1 month whichever comes first.

2nd PMS – 3000kms or 3 months whichever comes first.

3rd PMS – 6000kms or 6 months whichever comes first.

4th PMS – 9000kms or 9 months whichever comes first.

5th PMS – 12,000kms or 12months whichever comes first.

For regular bike – more or less PHP 400.00

For Bigbike – PHP 3,000 to 6,000 depending on the unit engine displacement.

Actually insurance for motorcycle is not as expensive as compare to 4-wheels vehicle. Usually our cost for insurance is about 5% on unit SRP. The cheapest insurance is our TPL insurance which about has a cost of more or less PHP 400.00.

We go through extensive training so that we may provide you with the knowledge you need to choose the motorcycle that is right for your lifestyle.
Free Registration
FREE TPL Insurance
FREE Tune Up
FREE Helmet

OUR BRANDS

Brands that we carry

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